About Ecom Express

Ecom Express Limited is a leading end-to-end technology enabled logistics solutions provider to the Indian retail and e-commerce industry. Headquartered in Gurugram, Haryana, Ecom Express was incorporated in 2012 by T. A. Krishnan, Manju Dhawan, K. Satyanarayana and Late. Sanjeev Saxena with decades of cumulative experience in the Indian logistics and distribution services, catering to e-commerce marketplaces, platforms, D2C brands, and small and large online sellers. 

Ecom Express uses cutting-edge technology and automated solutions to enable end-to-end logistics and supply chain solutions across 29 states and 6 union territories with coverage in 2,700+ cities and towns serving 27,000+ pin codes throughout India. The company provides first-mile pickup, processing, network operation, last mile delivery, reverse logistics and returns management under its flagship service – Ecom Express Services (EXS). The company also offers a complete suite of supply chain, storage, and fulfillment solutions under its service line – Ecom Fulfillment Services (EFS). To enable a suite of digital solutions under its service line, Ecom Digital Services (EDS), leveraging its vast network and infrastructure across India, Ecom Express provides e-KYC, cash collection, and document management and verification services to BFSI, retail and other businesses in India.

Through the company’s decade long journey, it has built scalable, reliable and automated infrastructure with 150+ gateways, hubs, processing and fulfillment centers. The company also has 3,000+ delivery centers to reach length and breadth of India. The company has served over 1 lakh online sellers, delivering nearly 1.6 billion shipments to 95% of Indian households. The company has robust technology, AI/ML and data sciences capabilities supporting proprietary tech-stack and dedicated supply chain environment for reliable customer experience.